Yes. Different products have different size tables, please refer to the size guide of the product pages for details.

如果你身處香港，請在收到貨品後7天內及時聯絡我們，我們會盡力協助。原則上，只要有合理原因及產品狀態良好，我們都可以嘗試安排一次換貨服務（需視乎存貨量）。但請留意，繡名產品由於是客製化產品，因此並不設換貨服務。

如果你身處香港以外地區，很抱歉因應運費問題，我們無法提供任何換貨、退貨及退款服務。請在購買前謹慎量度尺寸。

We accept payments by credit card, PayPal, PayMe, FPS or bank transfer.

For details, please refer to Payment and Shipping

Hong Kong customers can choose local surface mail or SF Express.

Overseas customers can choose E-express.

For details, please refer to Payment and Shipping

In December every year, we will hold a Model and Furry Star recruitment on Instagram to select the potential furbabies as the spokespersons for our brand in the new year.

Model recruitment welcomes cats and dogs of all brands and ages to participate, and Furry Star's candidates must be our customers in the past or have at least one of our products.

The selection criteria and benefits will be adjusted every year. If you are interested, you can check more details on Instagram during recruitment, or subscribe to our latest news.

Sorry that we do not have a store or any point of sale. However, sometimes we will join the markets or pop up store in various districts. For details, please refer to the latest news.

If you accidentally soiled the accessories, we suggest that you can use a wet cloth to gently scrub it repeatedly. If it is a bot dirty, you can also choose to hand wash it with cold or warm water. If you want to use a washing machine to wash it, please make sure to use a laundry bag, and do not use overheated water temperature, as it may cause shrinking.

*Please note that the hat is not washable, please use it with as much care as possible.